As if traveling overseas isn’t exhausting enough, listen to the stories of what clearing Customs is like now for passengers arriving at Dallas/Fort Worth International Airport.
“It was total chaos,” said Melissa Moore.
One passenger sneaked several images out from inside the security zone. The photos show long lines, with hundreds of people snaking around luggage carousels.
The waits have taken almost three hours, some travelers told News 8.
Joseph Moore got stuck in it over the weekend on his way back from Mexico.
“I tried to count… there was nearly a thousand people in line, and they’re all speaking different languages, coming from different countries, trying to organize themselves,” he said. “There’s no Customs official anywhere in sight.”
DFW Airport has grown in the last year, with an 11 percent increase in international. That’s about 1,500 more travelers coming through these doors every day.
Problem is, airport spokesman David Magaña says Customs and Border Protection has not added the adequate staff to accommodate the surge in passengers.